Shipping policy

🚚 Shipping Policy

LININGSPORTSLIMITED (Company Registration Number: 16773301)

Effective Date: 7 October 2025 | Last Updated: 7 October 2025

Our Commitment to Fast Delivery

At li-ningsports.co.uk, we understand that when you order sports equipment and apparel, you want it quickly. We're committed to processing and dispatching your orders as fast as possible so you can get back to doing what you love.

This Shipping Policy outlines our delivery timeframes, shipping costs, and what you can expect when ordering from us.

🎁 Free Shipping Offers

We occasionally offer free shipping promotions! Watch out for special offers on our website and in our newsletters.

Shipping Timeframes

📦 Standard Shipping: 2-5 Business Days

All orders are shipped using our standard delivery service, which typically takes 2-5 business days from the date of dispatch.

  • Processing Time: Orders are typically processed within 1-2 business days
  • Dispatch: Once dispatched, you'll receive tracking information via email
  • Delivery: Your order will arrive within 2-5 business days after dispatch

Note: Business days are Monday to Friday, excluding UK bank holidays and public holidays.

What Affects Delivery Times?

While we aim to deliver within 2-5 business days, several factors may affect delivery times:

  • Order Time: Orders placed after 2 PM may be processed the next business day
  • Product Availability: If an item is temporarily out of stock, we'll notify you immediately
  • Remote Locations: Deliveries to remote areas may take an additional 1-2 days
  • Peak Seasons: During busy periods (holidays, sales events), slight delays may occur
  • Weather Conditions: Extreme weather may cause courier delays
  • Customs (International Orders): International deliveries may be delayed by customs processing

Shipping Costs

Calculated at Checkout

Shipping costs are automatically calculated at checkout based on:

  • Your delivery address
  • The weight and size of your order
  • Your chosen delivery location (UK mainland, Scottish Highlands, Northern Ireland, etc.)

You'll see the exact shipping cost before completing your purchase - no hidden fees or surprises!

✨ Free Shipping Promotions

From time to time, we offer free shipping on all orders or on orders over a certain value. Keep an eye on our homepage and subscribe to our newsletter to stay updated on our latest offers!

Delivery Areas

UK Deliveries

We deliver to all UK addresses, including:

  • England
  • Scotland
  • Wales
  • Northern Ireland
  • Scottish Highlands and Islands
  • Isle of Man
  • Channel Islands

📍 Remote Areas

For deliveries to remote locations (such as Scottish Highlands and Islands), please allow an additional 1-2 business days. Shipping costs for these areas will be calculated at checkout.

International Deliveries

We may accept international orders on a case-by-case basis. International shipping is subject to:

  • Additional shipping costs (calculated at checkout)
  • Longer delivery times (typically 5-15 business days depending on destination)
  • Customs duties and import taxes (customer's responsibility)
  • Customs clearance delays

If you'd like to place an international order, please contact us at info@li-ningsports.co.uk before placing your order.

Order Tracking

📱 Track Your Order

Once your order is dispatched, we'll send you:

  • A dispatch confirmation email
  • A tracking number
  • A link to track your parcel with the courier

You can use this information to monitor your delivery in real-time and see when your package will arrive.

Delivery Information

What to Expect

  • Signature Required: Most deliveries require a signature upon receipt
  • Safe Place: You can request delivery to a safe place if you won't be home
  • Redelivery: If you miss the delivery, the courier will leave a card with instructions for redelivery or collection
  • Neighbor Delivery: Some couriers may leave parcels with neighbors if you're not home

Incorrect Address

Please ensure your delivery address is correct when placing your order. We cannot be held responsible for delays or non-delivery due to incorrect address information provided by the customer.

If you realize you've entered an incorrect address, please contact us immediately at info@li-ningsports.co.uk. We'll do our best to update the address before dispatch, but once the order has been shipped, we cannot make changes.

Damaged or Lost Parcels

Damaged Items

If your order arrives damaged:

  1. Take photos of the damaged packaging and items
  2. Contact us immediately at info@li-ningsports.co.uk
  3. Provide your order number and photos
  4. We'll arrange a replacement or refund

Lost Parcels

If your order hasn't arrived within the expected timeframe:

  1. Check the tracking information provided
  2. Contact the courier directly using your tracking number
  3. If the parcel cannot be located, contact us at info@li-ningsports.co.uk
  4. We'll investigate and arrange a replacement or refund if the parcel is confirmed lost

Order Changes and Cancellations

Before Dispatch

If you need to change or cancel your order, please contact us as soon as possible at info@li-ningsports.co.uk. We'll do our best to accommodate your request if the order hasn't been dispatched yet.

After Dispatch

Once your order has been dispatched, we cannot cancel or change the delivery. In this case, please wait to receive your order and follow our Returns Policy if you need to return the items.

Shipping Restrictions

Please note that we cannot ship to:

  • PO Boxes (in most cases)
  • Military addresses (APO/FPO)
  • Certain restricted international destinations

If you have questions about shipping to a specific location, please contact us before placing your order.

Customs and Import Duties (International Orders)

For international orders, you (the customer) are responsible for:

  • All customs duties and import taxes
  • Customs clearance fees
  • Any other charges imposed by your country's customs authority

These charges are not included in the product price or shipping cost and are payable by you upon delivery or clearance. We recommend checking with your local customs office for information on potential charges before placing an international order.

Delivery Partners

We work with trusted courier partners to ensure your orders arrive safely and on time. Our delivery partners may include:

  • Royal Mail
  • DPD
  • Hermes/Evri
  • Parcelforce
  • Other reputable courier services

The specific courier used for your order will depend on your location and package size. You'll receive tracking information once your order is dispatched.

Questions About Shipping?

If you have any questions about our shipping policy or need assistance with your delivery, please don't hesitate to contact us:

LININGSPORTSLIMITED
Company Registration Number: 16773301
Registered in England and Wales
info@li-ningsports.co.uk

Our customer service team is here to help make your shopping experience as smooth as possible!

Related Policies

For more information about your rights and our policies, please see:

LININGSPORTSLIMITED

Company Number: 16773301

Registered in England and Wales

Last Updated: 7 October 2025